Privacy Policy

NOTE: Your privacy matters to us. Leprd Media does not sell your personal information or use the information we collect for targeted advertising. We do not use your information to track or remember the other websites you visit, and we do not use marketing cookies or cross-site advertising trackers.

1. Introduction

Leprd Media ("we," "us," or "our") operates https://leprdmedia.com.au and provides website design, website development, digital services, and related services to businesses and organisations. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our Website or communicate with us.

2. Information We Collect

We aim to collect only the information reasonably necessary to operate our business, respond to enquiries, provide our services, maintain website security, and prevent spam or abuse.

a. Information Provided via Website Forms

When you contact us, submit an enquiry, request a quote, or provide information through a form on our Website, we may collect information such as:

• Your name
• Business or organisation name
• Email address
• Phone number
• Information about your website, business, or project
• Any other information you voluntarily provide in your enquiry or communication with us

b. Technical, Security, and Diagnostic Information

For website security, reliability, diagnostics, and spam prevention, our website servers, security systems, and form-processing systems may automatically process limited technical information when you access the Website.

• IP Address: The network address associated with the device accessing the Website. This may be used to identify and block malicious traffic, prevent spam, investigate security issues, and maintain the security of our website.
• User-Agent and Connection Information: Information such as browser type, browser version, operating system, device information, request timestamps, and other technical information that may assist with security and diagnostics.

c. Website Analytics

We may use privacy-focused, in-house or self-hosted web analytics to understand how visitors use our Website and to help us improve its performance, content, usability, and accessibility.

Where analytics are used, we aim to minimise the collection of personal information and avoid using analytics for advertising or cross-site tracking. We do not use cross-site advertising pixels, commercial retargeting tags, or analytics data to build advertising profiles about visitors.

3. How We Use Your Information

We use information collected through our Website and our communications with you only where reasonably necessary for purposes such as:

• Responding to enquiries and requests for information.
• Preparing quotes, proposals, and project information.
• Providing website design, development, hosting, maintenance, and related digital services.
• Communicating with clients about projects, services, support, and appointments.
• Managing our business and maintaining client relationships.
• Maintaining website security and protecting our systems against spam, malicious traffic, and abuse.
• Diagnosing technical problems and improving website performance and usability.
• Meeting our legal, accounting, and regulatory obligations.

We do not sell your personal information to third parties.

4. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business and client records, provide ongoing services, meet legal or accounting requirements, resolve disputes, and protect our legitimate business interests.

Technical security and diagnostic information, including IP addresses and user-agent information, may be retained for a limited period where necessary for security, troubleshooting, spam prevention, or investigating suspicious activity.

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to any legal or legitimate business requirements that may require us to retain certain information.

5. Your Rights Under Australian Privacy Law

We respect your privacy rights under applicable Australian privacy laws.

Depending on the circumstances, you may have rights to:

• Access: Request access to personal information we hold about you.
• Correction: Request that inaccurate, incomplete, or outdated personal information be corrected.
• Deletion: Request deletion of personal information where we are not required or otherwise entitled to retain it.
• Privacy Enquiries and Complaints: Contact us if you have concerns about how your personal information has been handled.

We will consider and respond to privacy requests within a reasonable period. Where appropriate, we may need to verify your identity before providing access to or making changes to personal information.

If you are not satisfied with how we have handled a privacy complaint, you may also contact the Office of the Australian Information Commissioner (OAIC).

Please direct privacy requests or enquiries to this email address.

6. Children's Privacy

Our Website and services are primarily intended for businesses, organisations, and individuals seeking professional website and digital services. We do not knowingly seek to collect personal information from children for marketing or commercial profiling purposes.

If you believe that a child has provided personal information to us unnecessarily, please contact us. We will consider the request and, where appropriate and legally permitted, securely delete the information.

7. Data Security

We take reasonable steps to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

Our Website uses appropriate technical security measures, including secure HTTPS/SSL/TLS connections for information transmitted through the Website. We may also use security and firewall systems to identify and prevent malicious traffic, automated abuse, spam, and other attempts to compromise the Website.

While we take reasonable measures to protect information, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

8. Third-Party Services

Where necessary to operate our Website or provide our services, we may use trusted third-party providers for services such as website infrastructure, hosting, email delivery, security, payment processing, communications, or other technical services.

Where third-party services process personal information on our behalf, we take reasonable steps to use providers appropriate to the service being provided and to limit information shared to what is reasonably necessary.

Third-party services may have their own privacy policies and terms governing how they handle information.

9. Cookies and Tracking

We do not use targeted advertising cookies or cross-site advertising trackers.

Our Website may use essential technical mechanisms where required for website functionality, security, session management, or other necessary operations. These technologies are not used by us to create advertising profiles or track your browsing activity across unrelated websites.

Where privacy-focused analytics are used, they are intended to provide us with general information about Website usage and performance rather than to identify you personally or follow you across the Internet.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, Website, technology, legal requirements, or privacy practices.

Any updated version will be published on this page and the "Last Updated" date at the top of the policy will be amended accordingly.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the information we hold about you, please contact us:

Leprd Media
Email: Tap/Click to reveal
Website: https://leprdmedia.com.au